Once you have chosen your date it will remain pencilled in our diary until a non-refundable deposit of £200.00 is received with a letter of confirmation. If anyone requests that date prior to the deposit being received we will contact you first to check if the date is still needed.
We will require from yourselves a preparation area with hard or matted flooring, lighting, a fresh water supply within our kitchen area & adequate electric supply/sockets for your chosen menu. Suitable access for delivery/refrigerated vehicles. All rubbish will be left on site for your disposal or we can arrange skip hire at an extra charge.
An invoice will be raised once final numbers are received 7 days prior to the event date, all invoices should be paid upon receipt of invoice, any amendments made after that date will be invoiced separately. Payment can be made by cash, cheque, debit/credit card or direct bank transfer (our bank account details are available upon request). All prices quoted are subject to VAT.
All cancellations will be assessed on an individual basis but booking cancelled within one month of the event with be 100% chargeable.
If you encounter any problems during your event please notify a member of staff immediately & and they will endeavour to rectify the situation if possible or please notify our office and we will do everything possible to rectify the situation straight away. All feedback from our customers is acted upon and very much appreciated.